Read here for an interesting take on how controlling labor costs is hurting Walmart's bottom line, courtesy of Bloomberg Business Week. Personally, I might call this an external failure cost of quality as it impacts return visits and future customer spending.
Sunday, April 21, 2013
#345: Walmart Cuts Costs, But Pays a Price
Read here for an interesting take on how controlling labor costs is hurting Walmart's bottom line, courtesy of Bloomberg Business Week. Personally, I might call this an external failure cost of quality as it impacts return visits and future customer spending.
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