Professor Hely's Business Bits
A Link to Relevant Current Events for My Classes
Sunday, June 6, 2010
#123: Zappos Delivers Happiness
For QMS, this video segment from CBS Sunday Morning pretty much covers it all - leadership, customer satisfaction, employee satisfaction & empowerment, continuous improvement, etc.!
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#788: How to Outsmart Shoplifters
#378: The American Health Care Paradox Book Discussion
While more of an academic discussion of the importance of controlling health care spending, this Book TV segment is well worth watching sin...
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